Privacy Policy

This Privacy Policy describes how AURA VITAL LLP ("MahaRasa", "we", "us") collects, uses and protects information when you use trymaharasa.in.

1. Information we collect

Information you provide

• Name, email address and phone number when you place an order or take the assessment
• Delivery address when you purchase
• Assessment responses (energy, recovery, stress levels)
• Messages sent via the contact form

Information collected automatically

• IP address and browser type for security and analytics
• Pages visited and time spent on the site
• UTM parameters from marketing campaigns

2. How we use your information

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to your enquiries and support requests
• To send your Midlife Vitality Score and personalised protocol (if you opt in)
• To improve our products and website
• To comply with legal obligations

3. Payment information

All payments are processed by Razorpay. We do not store your card details on our servers. Razorpay's privacy policy applies to payment data: razorpay.com/privacy.

4. Data sharing

We do not sell, rent or trade your personal information. We may share data with:

• Razorpay — for payment processing
• Shipping partners — name and address for delivery
• WhatsApp (Meta) — if you contact us via WhatsApp

5. Data retention

We retain your order data for 7 years as required by Indian tax law. Assessment data is retained for 2 years. You may request deletion of your account data at any time by emailing us.

6. Your rights

You have the right to access, correct or delete your personal data. To exercise these rights, email hello@trymaharasa.in or WhatsApp us at +91 79972 68886.

7. Cookies

We use only essential cookies required for the site to function (session management). We do not use advertising or tracking cookies.

8. Security

We use HTTPS encryption on all pages. Admin access is password protected. Payment data is handled entirely by Razorpay's PCI-DSS compliant infrastructure.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance.

10. Contact

For any privacy-related questions, contact us at hello@trymaharasa.in or WhatsApp +91 79972 68886.

AURA VITAL LLP
Hyderabad, Telangana, India